Refund & Cancellation Policy
This policy applies to users and business owners using www.hisurat.com (the "Website") operated by Ellifi, a proprietorship based in Surat, Gujarat, India. We strive to ensure transparency regarding all purchases and subscriptions made through our platform.
1. Cancellation Policy
Once a service or listing has been activated on the Website, it cannot be canceled. Any request for cancellation made before activation may be considered at the sole discretion of Ellifi. Activation is defined as the point at which a listing becomes visible to the public or premium features are enabled.
For any cancellation requests, you may contact our support team at info@hisurat.com within 24 hours of placing your request, provided the services have not been rendered.
2. Refund Policy
Payments made for premium listings, advertisements, or any other paid services on the Website are non-refundable, except in cases where the user has been wrongly charged due to a technical error.
If a refund is approved, it will be credited within 7-10 business days to the original payment method. Refunds may also be issued as credits on the platform.
3. Exceptional Circumstances
In the rare event that we are unable to provide a promised service or feature due to technical issues or unforeseen circumstances, we may, at our discretion, offer a partial or full refund or extend services for an equivalent duration at no extra cost.
4. Contact Information
For queries related to refunds or cancellations, please contact us at:
- Email: info@hisurat.com
- Address: 317, Prime Shoppers, Vesu, Surat, 395007
Discover hisurat
Business Solutions
Disclosure: hisurat is your trusted platform for discovering the best businesses, products, and services in Surat. We aim to provide valuable content, insightful recommendations, and honest reviews to help you make informed decisions and enjoy a seamless experience.
© 2025 hisurat. All rights reserved.
